05-07-2023 10:19 AM
I never did receive my CIM card to update my network.
05-07-2023 12:12 PM
If you ordered one Visible ships FedEx next day. It may take two business days depending on what time of day you ordered it, if it was late Thursday you may not receive it until Monday. If it has been longer then 3 or 4 business days it may have been shipped back. It requires a signature and if you were not home FedEx won't leave it but they are supposed to leave a door tag for you to sign and they will attempt to deliver the next day, pin the tag in the door for them for the next delivery, this is provided your local driver follows protocol. If he doesn't the package may have been returned to Visible. You will then need ot contact customer service.