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Forum Posts

Issues porting old number

I am having the worst time porting my old number to this visible service. It continues to give me the error that the zip code does not match. I have tried the billing zip code, my old zip code, and the zip code that my phone number is associated to. ...

cnovak by Novice
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  • 3 replies
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No free trial on Androids

Website is saying no free trial on Android. Can I sign up with a new plan sim card and after trial period import and switch plan to my phone number. Hate to do that until I know I am happy with the service. Thank you.

RF by Novice
  • 1163 Views
  • 0 replies
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Turning off "Find My Adroid" to clear anti-theft error

How do I go about turning off "Find My Adroid" feature on the phone I sent in to Assurant without having the phone in my possession? I never enabled this feature to my knowledge to begin with unless it is done by default by Samsung?

Ringtones and SIM questions from new Visible user

Just joined Visible with my Samsung S22 cellphone from a prior provider (Verizon). Verizon was on SIM 1, Visible is on eSIM. Old number has already been ported over. Newbie questions:1. Ringtones: How to do I access, or where on the phone can I recop...

Resolved! Trade in amounts

Since there is no obvious way to provide feedback to visible, I'm posting this here. Very happy with your service up until I purchased a new phone recently. Your trade in amount for my old phone was $100, which influenced the price point of my new ph...

Kristen by Novice
  • 7634 Views
  • 6 replies
  • 0 kudos