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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Resolved! Payment Due Date when upgrading network?

If we upgrade to Visible plan from our old Party Pay network, does our monthly due date stay the same or do they take the monthly charge as soon as we activate the new service?

banquo22 by Novice II
  • 14 replies
  • 2 kudos

Visible denies gift card to BYOD customers

New customers who bring their own device (BYOD) and fulfill the following conditions are eligible to receive a gift card:New members who (1) purchase a qualifying device or bring their own, (2) transfer their existing phone number from an Eligible Ca...

centu by Novice
  • 2 replies
  • 0 kudos

Resolved! Apple Watch Tips

This message is designed as a quick one stop to get tips on using the Apple Watch with Visible cellular. I will keep the Solution updated and credit the authors when possible.

GreenSub by Superuser
  • 5 replies
  • 0 kudos

putting in non-Visible SIM card oversesa

I'm in India for a few weeks. I just bought a local SIM card to use while I'm here. My question is: If I put in the SIM card will that mess up my E-SIM from Visible when I return to the USA?

BBd by Novice
  • 0 replies
  • 0 kudos