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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Communicating from Jamaica

I understand that VISIBLE or VISIBLE+ cannot be used in Jamaica. Does anyone have suggestions for communicating with friends & family in the USA while vacationing in Jamaica? (My wife & I will be in the Montego Bay area for one week during June; we b...

Herb by Novice II
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Resolved! Receiving Call While in Mexico on Visible+

I have Visible+ and will be traveling to Mexico. 1. If I want someone who lives in Mexico to call me while I am in Mexico, do they need to add country code, etc. to my number? 2. Will my phone be considered a local call or an international call to so...

Lost phone

I lost my phone in the water due to a car wreck yesterday. I am trying to order a new phone but it keeps wanting to text me a verification code. I will not receive these texts due to the phone being at the bottom of canal. How can I order a new phone...

Unlocked Verizon S8 will not work on new network

I'm currently using an unlocked Verizon galaxy S8 on the old visible network. Tried to switch it over, and now it says its not compatible. What is going on? Shouldn't it work since they are using Verizon's network? Can anyone explain what's going? Vi...