Traveling Internationally

[inAALLserious]

Hello, I have Visible and I am traveling to London. I understand that Visible does not work in Europe and I need to purchase an international SIM card for service. What I need to know is whether my phone will work over airport Wifi, meaning I can buy a SIM card when I arrive in London, or if it will stop working altogether when I arrive in Europe, meaning I should purchase an international SIM card before I go on my trip.

[GreenSub]

It’s my understanding Visible should work via WiFi internationally. That’s assuming there isn’t adverse port blocking on the WiFi.

I would verify WiFi calling works fine in the States.

[TheCellTower]

If you activate Wi-Fi calling in the US and you confirm it works good and you leave the SIM in the phone your gonna be able to make and receive calls/text over Wi-Fi when traveling.

[upstate-SC]

Wi-Fi calling should work irrespective of where you are geographically located. 

[TheCellTower]

But you have to activate it and use it in the US then it's going to work when traveling abroad if you don't activate it in the US it's NOT going to work 

[gowestwardho]

I want to reiterate the above Answer just to assist others searching on this same issue.  According to Visible Tech Support (who I just hung up with to confirm this) "as long as you have FIRST ENABLED WiFi calling while in the U.S., it will work in Europe".  So the important point is you must first turn on your WiFi Calling in the States, otherwise it will not work.  (This was 100% contrary to what the Visible CHAT rep had stated, which is why I insisted on a call back from Visible.  I also suggested to him that they re-educate their Chat people as well as add this very important distinction to their FAQ's on International Use)

[cky]

Unfortunately, with the Global Pass feature update, calling/texting via Wi-Fi no longer works abroad even when Wi-Fi Calling is enabled if Global Pass is not enabled. I cannot place or receive calls and receive or send texts if Global Pass is deactivated. If Global Pass is activated, everything works, but it's not ideal to have to pay $10/day just to be able to get bank verification messages 🙂 It also defeats the purpose of Wi-Fi calling abroad.

[Vrpvisible]

Can anyone confirm, if they were able to use  phone internationally to make calls internationally (without buy the international pass - $10)?

[cky]

After the Global Pass feature update, I cannot make or receive calls/texts abroad even through Wifi when Global Pass is disabled. I get a "cannot complete this call" voice when I attempt a call and I also cannot get 2FA messages, which is very troublesome. And with Global Pass enabled, Visible charges 10$/day just when my phone connects to a roaming network even without any data activity. In fact before the Global Pass feature got released, my Visible line would not connect to towers abroad, but I could still make/receive calls through Wifi and did not have this problem. Visible should really fix this, having to pay 10$/day for extended trips abroad just to be able to get text messages is not a viable option. Mind that I'm on Visible Pro+, which funnily now lets me call my home country for free from US but would cost an extra $300 to spend a month there just to keep my line active. 

[cky]

.