Re: Wifi calling woes - Visible Community

Wifi calling woes

sunnyuser
Novice

All

I just transferred over to Visible and I couldn't enable wifi calling in my S24+ phone. I have dual sim enabled in my phone with one number from my work with service from T-Mobile. When I ported my personal number to Visible I can't enable wifi clling in my personal number with service from Visible. even if I turn off the other SIM with service from T-Mobile I still don't get the option to turn on Wifi calling using my visible number. 

I had the same issue few years back with visible in enabling wifi calling and I guess nothing has improved. Wasted precious time and effort and I absolutely need the wifi calling as I am travelling and need to get OTPs using my visible number.

Is this a true restriction?

 

Thanks for your time and help.

 

regards

sunnyuser

1 REPLY 1

DeanKevin64
Ace II

Wi-fi calling is not a restriction with Visible. You might want to contact Visible customer service and see if they can fix it.

 

If the T-Mobile service is a pSIM try removing the card and trying again. 

 

Sorry I can't be of more help.

Type a product name