UPDATE: after 5 hours on the "chat" the resolution was: do a factory
reset on my new iPhone 14 Pro (that I had just loaded all my data on),
delete and reload the Visible app, delete any eSIM on the phone, get a
QR code from Visible to load a new eSIM...
I tried that - got the "eSIM is not supported on this device" (iPhone 14
Pro purchased from Visible). The CS rep had me do the same: delete the
app, reset network, turn off phone, back on, load the Visible app...
same response. He is "elevating my is...
I can verify that tracking information is NOT listed in the account
information. The email said, "If you don't see the tracking info, wait a
couple hours and it should be here." I checked with Maury Povich; he
said, "That is a lie! 29 hours later, th...
I can verify that tracking information is NOT listed there. It said, "If
you don't see the tracking info, wait a couple hours and it should be
here." I checked with Maury Povich; he said, "That is a lie! 29 hours
later, there is no tracking informati...