I just experienced the same issue and was able to chat on the computer
with the bot and just wrote that I was having issues with my voicemail
and it gave prompts for voicemail issues and I selected "other issues"
and it "re-provisioned" my voicemail....
I had this same issue and thanks to this thread contacted Visible
through chat and just put in voicemail issue and it prompted me with
voicemail issue buttons and I selected other problem and it
're-provisioned" it (i believe that was the word the bo...