"We're currently experiencing higher than normal Care volume, and your
wait time might be longer than usual. Thanks for your patience." Yeah,
you think? Just tell us what's going on and what we should expect.
That doesn't work and you know it. Read the complaints! Two step
authentication won't work and everyone needs it in their daily life.
Tell us what's going on so we know if we need to get another service
provider or wait. You better not make us pay fo...