When the chatbots fail and the Visible agents ghost you go to
https://www.reddit.com/r/inVisibleSupport/ for help. It's a community of
Visible customers who have been treated poorly by Visible's chatbots and
AI.
Visible's customer service is non-existent. You will only chat with
chatbots and AI-powered chats. If you need to get a human visit
https://www.reddit.com/r/inVisibleSupport or file an FCC complaint and a
person from Visible will actually call you ba...
The only way to get the attention of a person at Visible is to file an
FCC complaint. You can do that at
https://www.fcc.gov/consumers/guides/filing-informal-complaint. Once you
do a rep from Visible will reach out and you'll be out of chatbot hades.
