" 1 chat person told me to go to a different carrier." WOW. Just WOW.
You would think the board and CEO would tune into this as it surely is
causing them a lot of lost customers and the revenue that goes with
them. Even when nothing else works, greed...
This problem is still ongoing as of today, even for customers attempting
to change plans using the same payment method they have used to pay
their bill, with AutoPay, for months. Chatting with customer service was
useless. They "escalate the issue" a...
