since ‎11-05-2021

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  • 6 Posts
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I've reported this to customer service about a week ago and I'm still not getting any help. I submitted proof of tracking/shipment and screenshots of it saying it's been approved in the app. I've spoken to 3-4 customer service reps that honestly just...
This was supposed to be resolved in 24-48 hours. Lying customer service. This is pure trash. I've been lied to in every interaction with customer service thus far. They told me I would get a call in a couple hrs yesterday...
So, MFA code doesn't go through when I changed my address but it accepted the changes anyways. I feel like this could be why I'm having this issue: I go through the upgrade process, pick a new phone, and when I go to verify the Shipping/Billing addre...