WOW! I thought is was just me. I m in the situation for 2.5 weeks. Same
with being charged but no service. Still paying Verizon also as I cant
move from them until i get this resolved. Cant escalate nor discuss
issue other than NO HELP CHAT. Anyone h...
I have a similar issue. It has been 2.5 weeks and I am still being told
that an order specialist is looking into my problem. I have received no
emails. i have been charged for a month billing. I am also being charged
by Verizon as I cannot leave yet....