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Add feature to switch from pSIM to eSIM

skylar
Novice

I have been asking for months, and I need the feature to switch from pSIM to eSIM. Please make it happen.

3 REPLIES 3

Anonymous
Not applicable

Hey there! As we add new features and make changes to our service, updates will be posted on our website and social media pages. You can also stay up to date by visiting this link https://www.visible.com/ and subscribing to our newsletter at the bottom of the page. 

juninhodecio
Novice

Just contacted the support to switch from pSIM to eSIM they told me it’s impossible, i have to cancel Visible and move to another mobile operator. It makes no sense 

frank_57
Novice II

I've also been asking for months and was told it is not in the current plans.  They told me to leave Visible for one month and then open a new account with a new email and activate my phone with eSIM.  This is a good way to lose customers.

Other carriers allow for this change and you can do it with an iPhone under settings, cellular, add cellular plan, convert cellular Plan, convert to eSIM.  Visible needs to add this feature soon.