How does Visible protect its customers against sim card swap fraud?
For those that don't know what this is:
What if I'm not porting out. What if someone else calls in and says "I lost my phone and bought a new one, here's the new sim"? What does customer service do to vet this and protect your phone number from getting stolen? Lots of your accounts are secured (I hope) by 2 factor authentication these days, so if they get your phone, they've got access to all your other accounts.