how can I stop being thrown out of the help line

[scubadiver]

I am trying to activate my phone. I was in party pay and I have transferred to the new plan. I got my sim this morning and since 11 AM I have been trying to activate it. I have had no luck. I get on the help line but I keep getting thrown off after a half hour wait. How can I get help? What do other people do? I am very sorry I left the party pay now. 

[Anonymous]

You could try Facebook messenger, I have had good luck with that. There is also Twitter which I have had no luck but worth a shot. I see they have a presence on Reddit and you might be able to get a hold of them there. FB and Twitter are in the bottom righthand corner. Here is a link to their subreddit page, https://www.reddit.com/r/Visible/