โ11-19-2022 07:00 AM
I plugged the sim in yesterday at three PM. Still no service. What next?
Solved! Go to Solution.
โ11-19-2022 11:28 PM
Have you tried activating it through the app? Next step would be to contact customer service via chat or Facebook messenger.
โ11-19-2022 11:28 PM
Have you tried activating it through the app? Next step would be to contact customer service via chat or Facebook messenger.
โ11-23-2022 05:37 PM
The app is not working
โ12-03-2022 11:09 AM
Chat is ridiculous. I was on hold for twenty minutes then disconnected
โ12-08-2022 04:46 PM
I agree. I have waited 3 times and each time was over 30 minutes but less than an hour. An option for a call back would be a nice addition. Give people a choice if wait time is over 10 minutes.
โ12-09-2022 10:15 AM
Yes, a cell "phone" company should be able to be reached over a "phone". Not a terrible idea.
โ02-27-2023 08:15 AM
yes
โ11-23-2022 05:43 PM
How can I reactivate without my details
โ12-13-2022 08:19 AM
Hello 4 skinny. Did you resolve the problem? I inserted the Visible SiM card numerous times last night and it would not activate. My old carrier, Verizon, still worked when I reinstalled its SIM. This morning, I tried again, and it still did not activate. However, the old SIM for Verizon does NOT work anymore, which suggests the port went through but now I have no Visible services. Did you eventually get Visible services?
โ12-13-2022 08:25 AM
4skinny,
Did you resolve the problem? I plugged in the SIM at least 3 times last night and it would not activate. My old Verizon SIM still worked last night. I tried again this morning but it did not activate, but now my old Verizon SIM does NOT work. This suggests that the Porting of my number went through but I have not Visible service. Did you finally get service?
โ02-22-2023 04:05 PM
Same thing here, cannot activate
โ02-28-2023 02:20 PM
im having same issue. Just tried to activate today with no luck. got the +service so it asked me if i wanted to enable mexico and canda i said yes - it failed. And restarted three times with no activation yet.