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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Sim card

What do I do with the SIM card in my trade in?

Mecan28 by Novice
  • 3 replies
  • 0 kudos

Resolved! Network update WiFi calling

I performed the visible network update this a.m. My Visible iPhone Uses an eSIM on the secondary line, and no physical Sim in the device. After completing the update, there was no option for Wi-Fi calling under settings cellular. After chatting with ...

WPO1 by Novice II
  • 51 replies
  • 4 kudos

Porting recently acquired Xfinity mobile #

I did the chat and inquired whether my two month old Xfinity mobile number could be ported over to Invisible and in fact it can yay I cannot stand Xfinity Mobile customer service they are deceptive and fraudsters. My question got answered quickly and...

Resolved! Roaming while in the Dominican Republic?

Hello! I'm a flight attendant and travel to countries all over the world (except for Mexico and Canada). I am wanting to know if I switch to visible, would I be able to use my phone for data and making calls TO the United States FROM other countries?...

Switching to Visible+

I'm currently paying $25/month for Visible because my Party Pay from August is still active. I saw in the app that if I switch to Visible+ ($45/month) then I can get $5 off. Including my Party Pay discount taking of $15/month which is active right no...

Bennett by Novice II
  • 6 replies
  • 0 kudos