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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Need phone service or unlock my iPhone

Hello there, I purchased an iPhone 13 pro max on July 21 for my daughter, activated on July 29. Ever since then she has had little to no service for the past 3 months, and cannot make phone calls or texts. They can only be delivered with WIFI. We hav...

Rui by Novice
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service paused

my service was paused (less the 24 hours) due to non-payment. I tried to update my credit card from the app and make a payment from the account page. neither the app nor the website will allow me to pay. There is no payment button. as the digital ass...