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Are you having an issue related to your Visible wireless account? You can ask it here. Remember to mark a response as a solution when it solves your problem. You can also search for posts where other members have had their issues resolved and give a ...

Second Line ?

Can I purchase a second line ? I would like to have 2 numbers on 2 phones.

Vs by Novice II
  • 3 replies
  • 0 kudos

Physical SIM to eSIM for existing customers

I have some good news to share with you guys who want to transfer their physical sim over eSIM. I have successfully transferred my physical sim to eSIM from the app itself. On the phone app there is this transfer feature under YOUR DEVICE. After that...

bpositive by Intermediate III
  • 2 replies
  • 3 kudos

cancelling service?

Visible can't figure out how to transfer service to a new device for me. Have been without cell service for over two days now.Custoemr/tech support syas they are working on it but no results, just saying they will email me or send me a DM in 4 hours ...

Resolved! Need new sim chip

How do I order a new sim chip? While attempting to resolve a text messaging problem my Google pixel 3A locked up. Numbers on the Sim chip card don't appear to be PUK codes and will not unlock it. I haven't even had one full day of successful service ...

Cappy46 by Novice
  • 1 replies
  • 0 kudos


Hello, I’m getting the message: Plan canceled when trying to set up my account

Data works, but Phone does not work

I signed up for Visible yesterday, got a new phone number, and received my SIM card today.I loaded the app and followed the instructions add the new SIM to my phone.My phone is an unlocked OnePlus Pro 8 5G (IN2025) with dual SIM slots. Visible custom...

Cancel Google Fi First?

I have an unlocked Samsung Galaxy S21 (not + or Ultra) with Google Fi as the current carrier (eSim). While it is listed on the phone model compatibility list, the IMEI fails the lookup. I found this on Visible: Your phone has to be carrier unlocked t...