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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

New customer can't sign up

I have an iPhone 14 and trying to sign up for Visible. Unfortunately, using both via iPhone app and the website, I am blocked by errors.https://imgur.com/a/i0QjlyT I tried signing out and back in, a new payment type (credit card), and clearing the ca...

pspins by Novice
  • 42 Views
  • 2 replies
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cannot access account

I am having issues accessing my account. When I log in, I'm asked for a verification code and the phone number that the code is being sent to is currently out of service. How do I get access to my account with this issue?

Resolved! Activation

I plugged the sim in yesterday at three PM. Still no service. What next?

4skinny by Novice
  • 167 Views
  • 3 replies
  • 0 kudos

No service

I switch to the Visible sim about three o'clock and still waiting for service. Central standard time.That's over two hours. Is that normal?

4skinny by Novice
  • 45 Views
  • 0 replies
  • 0 kudos