โ01-15-2023 02:08 PM
I have wasted countless minutes waiting to talk to a chat agent on the Visible site, only to be disconnected before I have a chance to respond. If Visible does not want to offer live support, they should not pretend to that they do.
Visible sucks when you have a problem because there is no one willing to actually help.
Solved! Go to Solution.
โ01-15-2023 05:30 PM
If you are connecting the visible chat on mobile/ app it may time out. You could login from a laptop. Or reach customer care through Twitter message or Facebook Messenger.
P.S: Please mark this as solution if it helped you.
โ01-15-2023 05:30 PM
If you are connecting the visible chat on mobile/ app it may time out. You could login from a laptop. Or reach customer care through Twitter message or Facebook Messenger.
P.S: Please mark this as solution if it helped you.
โ01-18-2023 07:40 AM
Thanks for that info.
We don't all use social media, so that's not an option.
I get it. Visible is no frills. They let me keep my original plan, and let me join Party Pay, so I have no real complaints.