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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Answering phone call with locked window

After a designated time my Visible Midnight goes to a locked screen requiring a pin (or other action) to unlock. It is even more of a problem when the screensaver kicks in and the screen goes black, so how do I quickly answer a phone call while the c...

rheiges by Novice
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I changed from Consumer Cellular to Visible Sep5. Was told to add party plan for discount when SIM card added. I enrolled under ESIM. Where do I add party plan code for discount?

MEB1953 by Novice
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I have had this service for going on 3 days. It took me two days to be able to get help to get my service activated. I need to see if there is a way to change the phone number I was given. It rings off the hook with spam the same with text messages. ...