Newbie question

DanR47
Novice II

I am trying to open an account and purchase a new iphone 14 to transfer my old number (android pixel 4) to but the ordering process is requiring a new number be assign to the phone as part of the order. is this usual and is it still possible to transfer the # after receipt?

2 REPLIES 2

TheCellTower
Intermediate III

This is not usually the process but for iPhone 14 it is, yes you can transfer your phone after receiving a new phone number you can do it in the app or have a rep do it for you 

The app is not giving any option to transfer.  How to get to a rep?