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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

iPhone (7)

I was gifted with an iPhone (7) from my daughter. However, she used it @ Houston Methodist Hospital. When I turned the phone on, it said something about Remote Management (related to Houston Methodist). Can I use this phone? What do I do about the Re...

JJares by Novice
  • 2 replies
  • 0 kudos

Documentation on Upgrade Service- NONE

I am extremely disappointed in Visible. I have been with them for years. Purchased a Google Pixel 6 through their store and Affirm. A couple months ago, my phone got yet and I had it replaced with Assurant. They provided me a Google Pixel 6 Pro as a ...

Same Phone

Can I use my same old phone I already have to open an account? Does my phone have to be paid fully off to open a visible account phone line in my name?

Resolved! Apple Watch not texting over cellular

With all the texting issues, I thought to see if my Apple Watch could text over Visible cellular while my iPhone was turned off. I have the watch on my Visible plan.iMessage worked fine, but not to Androids over cellular. Should this work on Visible?

GreenSub by Superuser
  • 1 replies
  • 0 kudos

Visible Outage

Visible runs on the Verizon Network.. Verizon has announced they are having Network / System problems nationwide. We as Visible customers are out of luck when it comes to customer support/ help. Visible customers get to sit and wait until Verizon fig...

MikeN by Novice III
  • 3 replies
  • 1 kudos