Need help?
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

What exactly is required for compatibility?

I have a Moto g8 Power and it's not compatible with Visible (or even Mint, for that matter) because apparently it doesn't have voLTE capabilities. I figured my model was going to be compatible because it's rather recent and they have a bunch of Motor...

Visible App iOS issue

I have an iPhone 13 Pro Max iOS 16.1.1. After the update Thursday to 4.2.7 I can’t get to my account info in the app. After singing in, it takes me to the “Get started” screen where I can check my phone compatibility or shop phones. I have deleted th...

Sim card for moto 5 stylus 5g (figured it out)

Some things i learned from this experience1, ima iddioot and the sim card worked all along (sensorship really visible lol)2, visible compatibility checker isnt always right3, the moto 5 stylus 5g does work even if purchased from Motorola directly 4, ...

aoh125 by Novice
  • 228 Views
  • 4 replies
  • 0 kudos

Stranded without service

I have tried everything up under the sun to restore my service. I purchased a pixel 6a through visible's app marketplace & switched my sim into the phone. Immediately, my entire account was bricked & told me to contact the help team - if you can call...