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Not Receiving Texts
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03-01-2023 01:24 PM
I have not been able to receive texts. I had already powered down and
19 REPLIES 19
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03-01-2023 01:38 PM
This is annoying
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03-02-2023 03:04 PM
This worked for me. Reset network settings. I have a Samsung S21
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03-02-2023 03:54 PM
Thanks very much for the feedback!
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03-01-2023 01:41 PM
This is frustrating....EVERYTHING needs to send you a text to access. I cant pay this bill for one thing. You sure will shut down my services though. Cant access my bank or transfer money. This service is trash.
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03-02-2023 11:43 AM
Were you able to get any resolution? If so, what did they do for you? I am having the exact same issue
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03-02-2023 12:27 PM
Visible customer service was able to fix this issue as I was chatting with them on their customer support
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03-02-2023 04:20 PM
This worked for me. Reset all network settings. I have a Samsung S21
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03-02-2023 05:28 AM
yep. in the same boat. I am able to text between phones but can't receive from any website trying to send a security code.
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03-02-2023 06:37 AM
I can’t receive texts from Android users. Like many others, impacting my workflow. Has anyone been able to get a “live agent”? I can’t even log into my account because they send a text for verification-can’t receive the text. This is maddening. Regretting the switch.
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03-02-2023 11:17 AM
My husband and I are experiencing this same issue today.
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03-02-2023 07:38 PM
This worked for me. Reset all network settings. I have a Samsung S21
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03-02-2023 11:37 AM
Not gotten anything either. Already paid for this month, otherwise I'd switch to something else. Been happening for me since Tuesday.
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03-02-2023 11:23 AM
Same issue here. Can text between phones but can not receive security authentication codes. I assume they are working to fix this? Has anyone heard about that?
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03-02-2023 11:43 AM
having same issue. Were they able to help you?
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03-02-2023 12:19 PM
I am having the same issue. Were they able to resolve it for you at Visible?
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03-02-2023 04:21 PM
This worked for me. Reset all network settings. I have a Samsung S21
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03-02-2023 05:30 AM
Yep. In same boat. Can text between phones but can't get security codes from the web.
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03-02-2023 03:04 PM
This worked for me. Reset network settings. I have a Samsung S21
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06-17-2023 06:09 PM
I can't receive texts. Sending fine. Spent hours on the chat trying to get it resolved. Second level support is next.
