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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Billing

I have just traded my old phone and upgraded to the $40 per month plan ( paid in full). Now, I'm still getting a bill this month for $30...Do I still owe the $30? which is due today? I should receive my order/ new phone for activation tomorrow... hel...

Catch22 - locked out

My phone was stolen. I am locked out of my Google email due to 2 factor authentication. I cannot receive texts (obviously- no phone) and I cannot access the email I have on file. How can I regain access to my visible account without a phone or email?...

Sending SMS from Gmail to Visible

When I send a message from Gmail.com to my number@vtext,com or my vzwpix.com I get an error message 451 server temporarily unavailable AUP#CDRBL & never receive the message. My answering service uses gmail to send to all carriers & everyone of them w...