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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

SUCCESS WITH TEXT CURE

Yes it's a long wait, but they have a solution that I was told fixes 90% of the phones, and all the techies are trying it first. It works immediately, so hang in there!HINTS: use a pc to chat, and while in the chat window, keep their webpage active b...

Apple device Not receiving texts

Just switched over from Verizon postpaid to visible and have had service for maybe 3 weeks - now experiencing inability to receive any text messages from any type of android device. Phone calls work fine. Messages are being received from my device, b...

Texting not working for two days

I and two friends who are Visible subscribers cannot receive texts from ANYBODY, whether Visible customers or not. Still waiting for the issue to be fixed. This is frustrating and a black mark against Visible's reliability.

lrcbob by Novice II
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  • 5 replies
  • 8 kudos

outage

They reported the outage but no other updates, we are just left in the dark, I can't log into anything do to 2 step verification.