09-30-2022 08:13 PM
Not Receiving text messages, and the only thing that fixes it is restarting my phone. i have a samsung galaxy s21+. need help because trying to get a live chat going is impossible.
10-01-2022 06:05 AM
Having the same issue on Samsung A53.
10-19-2022 08:58 AM
Did you ever get texts to be received on your phone? I have the same issue here and not having much luck with the chat path.
12-18-2022 12:49 PM
Same issue with iPhone
10-01-2022 06:07 AM
Upgraded to a Samsung A53 and having the same issue.
11-19-2022 08:02 PM
Same. Have to restart phone to get texts. They want me to "reset network." I will try this tomorrow.
03-01-2023 05:03 AM
I am having the same issue with my Galaxy S22+. I exercised every bit of patience in my being and finally got a chat session going after about 6 hours. The tech (Kevin) was able to do whatever he did and fixed it within about 5mins, when I asked how to prevent it that question was ignored. Though now that I'm looking into this and seeing all the threads with people having these issues, its clear to me that its a Visible Network issue. I'm trying to give the benefit of the doubt but if they can't fix it permanently, I'll be switching service.