02-23-2023 04:35 AM
I was looking around my visible profile the other day, and I noticed that the phone type it has listed for me is a phone I had from long ago. I didn't find any way to edit that phone to a different one. My existing phone works fine but the record seem to be wrong. Is there an easy way to update that? If so I couldn't find it.
02-23-2023 11:50 AM
If it bothers you that it is listed wrong you can maybe try customer service to see if it can be deleted or changed. Someone mentions that their phone changes in profile when they move there card to different phones. Mine doesn't, it shows the phone I purchased when I started and when I move my card to my newer phone it doesn't change. I just ignore it. Service works just fine.