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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Newer phone but cant update network??

I've had it with the communication with visible.I paid alot for my phone when I got it. It's a S10e. Their website says my phone isn't compatible with the network upgrade. I'm not buying another!After chatting with them , they say the technical team ...

Documentation on Upgrade Service- NONE

I am extremely disappointed in Visible. I have been with them for years. Purchased a Google Pixel 6 through their store and Affirm. A couple months ago, my phone got yet and I had it replaced with Assurant. They provided me a Google Pixel 6 Pro as a ...

Same Phone

Can I use my same old phone I already have to open an account? Does my phone have to be paid fully off to open a visible account phone line in my name?

Not connecting after loose service

I have a iPhone XR and when it looses service it doesn’t like to reconnect to the visible service automatically without me turning on airplane mode and then turning it back off. Anyone have this problem?