Pixel 7 Pro activation

rikibeasley
Novice

I just purchased a Pixel 7 pro (unlocked) from Google Play Store.  The IMEI checks out. When I try to activate the phone in the app, it says "the imei you entered is not available"  .. the chat bot is no help.  I used to get a live person at Visible... seems impossible now... Any ideas??   

1 REPLY 1

vandamage
Novice III

apparently the esim function is not yet supported and you will need to get a physical sim