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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Verizon vs Visible

I started your Visible + plan about a month ago. My wife and I are now in a RV park. She has a standard Verizon plan and I'm on Visible. She has a strong signal and I have almost no signal. How could that be?

Vernal, UT Service?

Every time I near Vernal, UT my phone does not have cell phone service. Does anyone have any cell service in Vernal, UT?

Bypassing compatibility check

I used visible in the beginning of the year. My service was terminated after leaving the country for a few months. Now I'm back and the site is saying my phone, the same phone, is not compatible. How can I bypass the compatibility check a start servi...

Sarrfox by Novice
  • 465 Views
  • 3 replies
  • 0 kudos

Visible website and app are down

I cannot get into the visible.com website or app. iOS or windows platform. I get a 502 server error. I am on Verizon fios at home and I can go on any other website without issue. Has anyone else had this issue? The only way I can get on visible.com o...

Mpdcnva by Novice III
  • 961 Views
  • 3 replies
  • 1 kudos

Help

Hello, I paid for service, but now I’m canceling because they are sending me a Sim card with a different number on it that I don’t want, I want to port my two numbers over to this service, but it will not work, I have tried, and it just keeps looping...

Tapsr1 by Novice
  • 161 Views
  • 1 replies
  • 0 kudos