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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Receiving error message when sending text

With every text I send I receive the error message "currently unable to send your message. Message will be sent when network is available " howecet the message is sent. It doesn't matter if this is a new conversation or a reply to an ongoing conversa...

KarlaW by Novice
  • 1662 Views
  • 0 replies
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Where to find confirmation that a new SIM card is sent to me

Hello, Although I changed to the new upgraded visible plan on 04/02/23, I could not receive the physical SIM. So today(07/17/23), I talked with chatbot and ordered a new SIM card to my address. My question: how can I check and verify this new shipmen...

yangy by Novice
  • 578 Views
  • 1 replies
  • 0 kudos