โ04-25-2021 05:38 PM
I ported in my number for a new account with Visible, and I got a promo code to use from Reddit. When I filled out the form online, the code was accepted and I went on to give my shipping address. Then the web page wouldn't update and kept giving me Oops! errors. I called support on my phone and they suggested continuing via an incognito browser window, which worked. However, when I looked at the account summary I was billed $25 for the first month, when it should have been free.
Solved! Go to Solution.
โ04-26-2021 06:12 AM
In this case you can always chat with customer agent and they you give you credit for the next month.
I had the same problem as well. Chat agents are more helpful.
โ04-26-2021 06:12 AM
In this case you can always chat with customer agent and they you give you credit for the next month.
I had the same problem as well. Chat agents are more helpful.
โ04-26-2021 06:23 AM
Yes, they will adjust your next month bill