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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Billing

Why did they charge me an extra $10 after I paid my bill… on time and then have the nerve to say my 6 month promo ended but it’s only been 5 months. Gerault clearly doesn’t know his job and then he gets some guy to call claiming to be a supervisor bu...

Resolved! Enable personal hotspot

My iPhone tells me to contact Visible to enable a personal hotspot. What is the process to allow me to set this up?

Visible+ eSIM with Local international EU sim card

I was planning on switching over to Visible+ through eSIM. But I travel to various EU countries up to 9 months out of the year for work. I was wondering, if I have Visible+ through eSIM, then get a local sim card from an EU country, could I still rec...

mpel10 by Novice
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Blocked bc too many attempts to port over

This is maddening. I was blocked for 24 hours last night bc of issues trying to port my Verizon number over. That means Verizon will be CLOSED by that time. I NEED to use my phone today how do I get this unblocked sooner. I am so frustrated.

Frustrating Activation Delay

The new iPhone 15 Pro that I ordered on Sunday was shipped on Monday, and I received it on Tuesday. It is now Thursday, and when I use the new phone to sign into the Visible app it says that my order is still being processed. The Go To Activation but...