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Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Cannot load app on phone or website on computer

When Itry to get on the website on my laptop, I've been getting this error. Happening today. 1/26/2023 and last night. Also unable to open app on my phone, getting message "Looks like you may be having trouble getting started right now. Retry." Retry...

Delayed/late messages Apple Watch

I’m mostly using my Apple Watch Ultra without my iPhone, or with the iPhone in airplane mode. Some text messages are getting to my watch late. When I get the notification for late text messages, it says the message came in anywhere from 10 to 20 minu...

Cannot access account due to 2 step authentication

PLEASE!!! SOMEONE HELP ME THROUGH THIS!!! Yesterday evening I noticed I could not use my cell phone service, unable to call out, receive calls, make/receive texts. I don't recall getting a text reminder for bill payment or an email reminder regarding...

Travel to Korea

If I travel to South Korea will my phone be able to call and text the US? I know I can be in the USA and text a number in South Korea, but can my phone PHYSICALLY be in South Korea and text a number in the US?

Won't apply advertised deal

You are still advertising the $15 for 12 deal on your website and app. Why won't it let me apply it on the payments page?

Lacara by Novice
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