SUCCESS WITH TEXT CURE

phildero
Novice

Yes it's a long wait, but they have a solution that I was told fixes 90% of the phones, and all the techies are trying it first.  It works immediately, so hang in there!

HINTS: use a pc to chat, and while in the chat window, keep their webpage active by bouncing around on the different tabs occasionally, which i did on my second attempt.

NOTE! While bouncing around, I saw the new Visible plan prices got reduced $10.  My V+ $45 plan I signed up of last week was going to be $40 with autopay.  I asked if the new pricing was going to apply to me, and was told YES.  NOW $30!!! through the end of March.

3 REPLIES 3

jameslacher
Novice

Can you simply share the solution instead of promoting Visible?

Mine just started working.  I never got through to Visible.  I reset my network settings and about 10 min. later I was getting messages.  Not sure if what I did fixed it or if Visible fixed it but its working.

l_to_the_dawg
Novice II

we just go on chat and ask if we can get the welcome discount applied to us and they said yes?