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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Visible website down?

Have been trying to get on visible website keeps giving me server error. Been like this since yesterday! What gives?

Sigg by Novice
  • 614 Views
  • 0 replies
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Not receiving group text messages

I've only found an android issue in 2022, but not for iPhone. Has anyone else encountered a problem receiving group text messages using Apple Messages? I was part of a group of a dozen family members. Everyone says that they see my name and phone num...

iMessages not sending :(

I am new to Visible, I just switched over from Verizon. When I am not connected to WiFi, my iMessages do not send at all. I read another post that said to try rebooting my iMessage settings and then my phone, but after I did both of those I'm still h...

JS2020 by Novice
  • 2022 Views
  • 2 replies
  • 0 kudos

Trouble transferring old number. Time to cancel Visible?

I registered with "Bring my number". I have the account number and pin. I've even contacted customer service who said that the error would be corrected and they would email me ( "We do not provide service in your area."). Though according to their ma...

DM40744 by Novice
  • 1213 Views
  • 1 replies
  • 1 kudos

Can't get into Visible account to pay

I keep getting a "something went wrong" message every time I try to access help, login, or change my password. My service is turned off and I have no way of getting into my account to fix it, despite trying on my phone and my computer.