Searching for call and data usage logs

[davekingsb]

I am   new  to Visible.  Is it possible to log into my account and find call search records, records of data and text traffic.   I could do that with Verizon, it comes in handy to have, since I've used it in the past.   Yes,  I know I'm paying about half of what I had with Verizon.  Thanks!

[phoneman2021 · Accepted solution]

to my knowledge no you can't. 

[phoneman2021 · Accepted solution]

to my knowledge no you can't. 

[DeanKevin64 · Accepted solution]

Sign into you account and select the privacy and security tab, then data and privacy portal, click manage, then download personal information, click continue, then network and customer activity, This is as far as I went since I don't need a report.

One thing though, I have saw an issue mentioned a few times on Visible's Reddit page where they have requested it, it takes 45 days to get the report and at least one has mentioned he never got it. You can only make this request once in a 12 month period. 

[davekingsb]

Yes, that is what I found as well.

Thank you

[phoneman2021]

They need to have a section in the app and on your account portal on the website  that says logs and allow you to view from with in their.

[davekingsb]

Yes, many users myself included,  would like to view their calling,  texting,  and data records "on the fly" as often as needed. This isn't a privacy or security since most users log into their account using two step verification  validation. 

Hey Visible software developers, please let us access our calling, texting, and internet activity records.