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Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Trial help

I started my 15 day trial on the 19th but I just received an email saying it expires. Can you explain why?

build7 by Novice
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Account login/reset password link

So 2 months in a row I've had issues logging in to my account and when I click forgot password and enter my email I'm not receiving the text or the email to reset password all I want to do is get my account info and request a port out pin

Mifi line?

I just switched over to Visible, and had a Mifi line add-on with my previous provider. It was a less-than-ideal solution to power outages. I say less-than-ideal because the cell signal where I live is weak with any provider based on a hill (If I driv...

Port out fraud

Please help. My number seems to have been ported out without my action. Support says it's a system glitch and placating me. I've been without my number and without service since Saturday. Case reference #***** "Phone Number Retrieval Issue"