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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Outage 2/12/2024

I have not been able to Access the app or website since 2/13/2024 two different accounts three different devices

Need to cancel subscription overseas

This is driving me mad. I need to cancel my visible account since im never going to use it again(im not coming back to the US), but once i try to go to my account page, itll ask me for a 2-step verification that does not work overseas. Turns out, sin...

Locked iPhone 12 Pro max

Will visible accept as a trade in? It is completely paid off and the imei is clean. I only ask because I recently received a trade in offer and want to be sure before I sent the device in. Or should I try to get it unlocked first?