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Forum Posts

Quick solutions to common wireless service problems

If you’re having any issues with calling, texting, or anything involved in using data, we’re going to provide you with some common network troubleshooting steps. So, if you’re having issues, try the steps below. If you’re still having issues after th...

Forum Overview

Are you having an issue related to your Visible wireless account? You can ask it here. Remember to mark a response as a solution when it solves your problem. You can also search for posts where other members have had their issues resolved and give a ...

No help anywhere- can’t login

I received two emails October 12 and 13th saying my email had been changed and my billing address had been changed. And if it wasn’t me to contact them immediately. I have been trying since that day via chat to contact anyone. I have been on hold thr...

Moto G Power 2021 Bootloader Unlock Ability

Hello. Visible Mobile seems to be exactly what I've been looking for. I was looking to buy a Moto G Power 2021 and I like your price. I also like your carrier unlock policy. I develop custom Android systems as a hobby and must be able to unlock the b...

Cannot sign up

Hi, I am trying to help my family switching to Visible. But "something went wrong" keeps popping up when I help them log in. I tried to use different browsers and under the incognito model, clear cookies. The problem persists. I am wondering if anyon...

Web

I'm trying to switch over and it won't let me finalize everything. Is anyone else having issues

New number

Howdy, i tryed to get new number but its something wrong, could you help with registration, my number is +37067035122

Ramzi by Novice
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Turn OFF call waiting

I am trying to turn OFF call waiting. it is NOT an option on my phone. I am told that it is a carrier-side option. I am hard if hearing and the beeping causes me trouble when I am in the middle of a call. Visible insists that it is on my side. It is ...

lizey12 by Novice
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  • 2 replies
  • 0 kudos

Motorola Moto G stylus

The Moto G power 2020 is compatible to your network and it has this network hardware; 4G: LTE band 1/2/3/4/5/7/8/12/13/14/17/18/19/20/25/26/29/30/38/39/40/41/66/71 | 3G: UMTS band 1/2/4/5/8 | 2G: GSM band 2/3/5/8CDMA: BC0 BC1 BC10The Moto G stylus 20...

Resolved! Port-in from T-Mobile unacceptable still not done

Is anyone else having a problem to port-in phone number from T-Mobile? It’s been over a week escalated as well and still exceeding that response time. Past carrier ports were completed in 15 minutes and max of 45 minutes. I’ve asked multiple question...

Won't verify address

Am trying to buy a phone and switch service with Visible. It won't verify the address. It's in Google Maps, we get mail, I don't get it. I've tried 5 different browsers on 3 different devices, PC and tablets. Cleared cache, cookies, etc on all of the...

Sims card

I bought the phone from vsble and it came with no Sims card or QR code to manually download. What is the remedy? Thank you