Texting issues

1ruslcrew
Novice
  • My wife & I are having texting issues since coming from ATT over to Visible. Some contacts get our messages others do not. Anyone else experiencing these issues. I have a Droid and she has an iPhone.

Both phones having issues!

 

2 REPLIES 2

Airwolf
Superuser
Superuser

Interesting, do you know if the folks not receiving messages are on one carrier?  I wonder if there is an issue where your phones are still trying to send the message through ATT for ATT users?

 

Have you tried resetting the network settings in the phones?

 

Few basic trouble shooting tips:

 

https://community.visible.com/t5/Plans-Service/Quick-solutions-to-common-wireless-service-problems/t...

 

 

If a post has solved your problem, please mark it as an acceptable solution, it helps others that may have experienced a similar issue get a quick resolution.

1ruslcrew
Novice

Thanks but that wasn't the problem. It seems to have resolved itself yesterday.