Unable to receive text messages
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โ03-01-2023 05:39 AM
I havenโt been able to receive text messages since late 2/27/23, and I canโt sign in to my Visible account or app because of the 2 factor authentication!
Iโm in Michigan on an iPhone SE 2022
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โ03-01-2023 05:49 AM
Having the exact same issues here, rebooted, cleared cache, toggled airplane mode, nothing fixing the issue
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โ03-01-2023
05:56 AM
- last edited on
โ03-01-2023
07:35 AM
by
Kh-OrnEsh
Same, but received messages until 6 PM 2/28/23. There are several Community message strings from October and later. This appears to be a recurring issue.
I'm in Utah on a Galaxy S22
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โ03-01-2023 07:24 AM
Used live chat in Visble member site and after 70-minute wait time the agent "made some changes to my profile" and after a reboot SMS texts are working again. In live chat you have to enter "representative" twice to get past the bot and land in the queue for a live agent.
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โ03-01-2023 07:26 AM
You guys should add resetting network settings and ending with toggling the airplance mode off and on to your procedures.
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โ03-01-2023 09:34 AM
Same here for my wife and I! We are in CT and both have a Google Pixel 6a

