Visible app does not work

fitzandthejett
Novice II

Visible app stays stuck on the white screen. I’ve updated the app. Updated iOS. Deleted. Redone everything. Chat has no idea. Log in on another device same thing. Log in on the web- I can see more but cannot access “overview”. If I didn’t have autopay set up I would be screwed. They escalated my case and the person just sent me a link to reset my password. That was NOT the issue. No other correspondence. 

4 REPLIES 4

agathian
Novice

I am having problems with both app and website for the past couple of hours, it was working before....  

ajebreel
Novice

hey having this same issue for the past 2 weeks, did this ever get solved or any update?

ajebreel
Novice

any update? did this get resolved? having the same issue

 

Infrared
Novice

Same here, Android 14 moto g, Visible app just opens, blue screen, spinning like its trying to connect, that goes on forever, and the app never connects. I was trying to get the phone connected to Visible for the first time, and the app cannot connect.