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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

New customer can't sign up

I have an iPhone 14 and trying to sign up for Visible. Unfortunately, using both via iPhone app and the website, I am blocked by errors.https://imgur.com/a/i0QjlyT I tried signing out and back in, a new payment type (credit card), and clearing the ca...

pspins by Novice
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cannot access account

I am having issues accessing my account. When I log in, I'm asked for a verification code and the phone number that the code is being sent to is currently out of service. How do I get access to my account with this issue?

Visible is a fraud and I fear for all of our security.

Strap in because Visible is taking me for a ride. Once upon a time, I was a mint mobile user. I wanted to try a verizon network when my contract was up and decided on visible because it's cheap. I signed up for visible, for whatever package the $30/m...

Swapping plans

Hey guys I’m on the old 40 dollar plan and want to change to the 30 dollar one - but I can’t seem to find a way to do it, I just keep getting told I need to pay my bill (40 dollars,) which ticked over at 12am today. can anyone help? I don’t to have t...

Visible app does not work

Visible app stays stuck on the white screen. I’ve updated the app. Updated iOS. Deleted. Redone everything. Chat has no idea. Log in on another device same thing. Log in on the web- I can see more but cannot access “overview”. If I didn’t have autopa...