Visible | Help Forum

$15 Fios internet discount with visible

Currently I have a verizon wireless mobile + home discount for both me and my wife. If each of us link the same fios internet account, would we qualify for $15 off each on the internet?

I did not get the PROMO deal

I signed up for Visible today and I wanted to get the Promo Deal. I entered SWITCH26 and BLACKFRIDAY50 but neither promo was applied. So, now my bill is $45/month. I wanted to buy the ANNUAL PLAN. But the sign up would not allow me to sign up for an ...

Billing Date

It has come to my attention that during my own exploration while attempting to solved this issue for myself, others are also experiencing trouble with changing their billing due date. It is very silly to me that there is not an option to quickly and ...

Can't Redeem Visible 1 Year Give A Gift Code

I received a 1 year gift code from a friend using the https://www.visible.com/deals/gifting-visibleI received the email that included the gift code I need to enter to redeem my 1 year. However, the link provided in the email doesn't work. They provid...

Error When Trying To Use A Payment Option - Please help.

I am trying to sign up but through the app will not accept my payment. I get: " Execution of ServiceCallout ServiceCalloutCheck-out_AddPaymentMethod failed. Reason: ResponseCode 401 is treated as error". I used chat with Visible agent (for over an ho...