Need a little help?
Search for answers to previously asked questions or post your own for Visible member advice.
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Quick solutions to common wireless service problems

If you’re having any issues with calling, texting, or anything involved in using data, we’re going to provide you with some common network troubleshooting steps. So, if you’re having issues, try the steps below. If you’re still having issues after th...

Forum Overview

Are you having an issue related to your Visible wireless account? You can ask it here. Remember to mark a response as a solution when it solves your problem. You can also search for posts where other members have had their issues resolved and give a ...

Can't access website - 403 FORBIDDEN

I have been trying to pay my bill for 4 days now and I either get a 403 or 404 FORBIDDEN error. No access from either of 2 browsers on my phone, 3 browsers on iPad or 2 browsers from laptop. I get emails just fine warning me to pay my bill but the "M...

404 forbidden

I can't login to pay my bill and am almost out of time! Keep getting 404 Forbidden when trying to access visible.com. Any suggestions? Someone have a phone number I can call?

Web

I'm trying to switch over and it won't let me finalize everything. Is anyone else having issues

Stuck on billing address screen

I'm attempting to get to the esim setup. I have entered all my details on the billing address screen. I click next and the three dots have been bouncing for 20 minutes. Is there something I'm missing here?

Reactivated service 5 Days ago, still waiting.

I made a payment to reactivate my service on 08.03.21 but I'm still waiting for my service to be restored. The app continually says "Please wait for service to be restored. This may take a bit" if it doesn't crash first.Customer service is incredibly...

Resolved! Confusion

I have applied and been approved for the EBB. I contacted my carrier Frontier communications and the state Im not eligible, does anyone have any suggestions?

party plan codes

Hi I'm in my 1st month and I don't know how or where to put party plan ref codes to keep plan at $25 mo. Can anyone help?Thx, Lynn