We have some exciting news for you today and no, this is not an April Fool’s Joke! Today we are launching a new plan on our service, Visible+ Pro. Keep reading for more information on the new plan, as well as updates to Visible+. What is changing wit...
Hi Visible team,I recently upgraded from the Visible base plan to the Visible+ Pro annual plan specifically to take advantage of the iPhone 14 Plus promo. I followed all steps as instructed by a Visible support agent, including upgrading to the annua...
How to pay my bill when it keeps saying can’t process your request
I had a previous account for 2 weeks before I needed to switch my number. I previously paid for a full month and had a referral from my brother. How do I get the refund and referral credit addded to my new account? I upgraded the new account and adde...
Cannot check out my account gives me an error "You have requested the maximum # of PINs allowed. Please try again in" do not know what to do.
In order to approve credit for monthly billing for a new phone and insurance, the credit company won't approve billing unless they can text me. The phone is lost so I can't receive texts. Any ideas? They don't provide an email option for verification...
