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Forum Posts

Launching Today: Annual Plan

Hey Visible community! We want to continue to give our members more options to pay for their service how they’d like, which is why we are launching our new Annual Plan option. To learn more about our new Annual Plan, keep reading! Plan Prices & Detai...

Server problem

Trying to pay my bill since yesterday keep getting message server error please try again in 30 minutes. Is their another way I can pay my bill?

Autopay fails, for three months in a row (so far)

When I signed up three months ago I set Autopay to use the virtual debit card I got for my trade-in phone. I set my usual debit card as a backup. However, this has now failed three months in a row. I get the somewhat-threatening text and email about ...

Papaya by Novice
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Need to cancel subscription overseas

This is driving me mad. I need to cancel my visible account since im never going to use it again(im not coming back to the US), but once i try to go to my account page, itll ask me for a 2-step verification that does not work overseas. Turns out, sin...