07-17-2022 10:29 AM
I would like to go get a phone locally and then sign up with Visible. I was hoping to get this done today. I already have an existing phone but want to have a second phone separate from my current plan. I've always just bought my phones through Verizon so do I just have to make sure I buy an unlocked phone when I buy from Target or Walmart? Thanks for your help!!!
07-18-2022 06:04 AM
Yes, you need to make sure it is 'unlocked' for any service. To help in this make sure you do not have to put a service provider in. Typically if there is a 'discount' involved via a carrier the phone gets locked to them for a certain time frame, so you have to use their service so they can make their money back.
07-21-2022 12:42 PM
So, I don't know why but I never got any alerts that anyone had replied back to my post. I just happened to stumble across this post now. I ended up buying a phone through Visible thinking that would be easier. Boy was I wrong. Going to post that in it's own post. Maybe porting over an existing #/ phone might be easier because buying a new phone/ new # has been absolutely horid. I still don't have everything resolved. Visible evidently doesn't do quality control when they send out their phones because mine didn't come w/a charger, then after charged, learned it didn't come w/the SIM card, waited another couple days for that. What a joke. Thank GD I have another line or I would really be looking to ring some necks.
07-18-2022 10:48 AM
Please refer to the list of compatible devices that operate with Visible before making the purchase.
All unlocked iPhones (new models) work with Visible
07-18-2022 04:27 PM
I always recommend that in addition to checking that the phone is unlocked and a compatible device that you go to the Help Center at https://www.visible.com/help, then start a chat with customer service and check the IMEI number to be sure it's compatible. I have had people with a compatible phone model end up finding out that it's not compatible.