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Forum Posts

Visible eSIM App Update

Our Visible app has been updated for iOS with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our Help Center...

app update 1_1 Community Banner.jpg

Need Help? Overview

Are you having an issue related to your Visible wireless account? You can ask it here. Remember to mark a response as a solution when it solves your problem. You can also search for posts where other members have had their issues resolved and give a ...

VisibleMgr by Intermediate II
  • 3354 Views
  • 6 replies
  • 10 kudos

Upgrading to Visible+ with Sim on my own phone

I received a sim from Visible in the mail when I switched my plan from Canadian to U.S. based. I am hoping to temporarily switch to Visible+ in order to contact relatives living internationally. Do I need to get another sim or can I simply switch pla...

Khansen by Novice
  • 92 Views
  • 1 replies
  • 0 kudos

Resolved! How to port number? No option in setup process

The help article for porting numbers to Visible suggests that there's a step in the activation process that allows you to port a number. I just activated on iOS and I didn't see any such step. There's no way to do it in account settings. Has anyone d...

Travel to Europe

I'm planning a trip to Europe next year and am trying to figure out how the cell phone will work. I've read all the posts in the Community that discuss this, so I understand that my phone will make and receive calls when connected to WiFi (if I have ...