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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Samsung A51 on

I have a Samsung A51 it's unlocked and it's on the compatible list. But when I enter iemi it says not compatible. Even though I am on the Verizon network with Straighttalk now. What's up with that?

Tomb1 by Novice
  • 1 replies
  • 0 kudos

Are you still on one of the old Party Pay plans?

Check your bills from June and July. My party still exists, plenty of members, yet Visible took my discount off. No mention about it here, nor via an online search. Yes, I know, we all must sign up with one of the two new plans this month to continue...

beav by Superuser
  • 1 replies
  • 0 kudos

Phone's dead

My phone is dead. I need my account number and port out pin but have a 2 step process to access my account. When I log in it sends a text to my number which I can't access. Help!!


How do I find out a possible phone I'm going to buy is compatible with visible wireless when I don't have the imei# ?They use to have a list of phones on the app help site but I can't find it anymore

Resolved! ***Advice for returning from overseas with deactivated sim***

Been overseas 6 months and had to deactivate my service.I want to return to Visible upon arrival to the states.Can I use the old sim and reactivate with a new number?If yes, how do I do it or is it possible to do on the app when I get to the airport ...