Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...
I have been trying to ask a question using the chat box after I have logged into my account. Connai, the Visible Digital Assistant, does not respond to my question. It says if it can not help me, it will get someone who can. Then it does nothing. In ...
I'm trying to buy a Visible phone but I am having a little trouble.In January I bought an Android phone and started service with Visible as a BYOD. I could not get all services working on the phone and I had an upcoming trip so I returned my phone to...
I requested port in request from T Mobile on 3/18. I was told 4-24 hrs. Then on contacting after 24 hrs, they increased to 48 hrs. Now they have escalated two times but port in is not completed by visible. at one point I was told by visible chat agen...
I received confirmation of the transfer and it could take up to 24 hours. It has been more than 26 hours and is NOT working. I have done everything on the troubleshooting lists provided and still not working. I am NOT happy!
I've received my Vsble SIM, but I've not been able to receive the validation email. I've resent several times but email not coming. I've checked spam folders and have restarted phone too. I have received email from the Vsble Community. Email address ...
