What to do AFTER number is ported via eSim?

ashley1
Novice

My number seems to have been ported successfully after an initial hiccup. My iPhone 11 now shows a Primary phone number (verizon) and a Secondary phone number (visible), both the same phone number. I believe all my calls, texts, and data are still using the 'primary' account, though my Verizon account no longer shows my device. How do I complete the process so that I am only using the 'secondary' line (the visible plan)?

2 REPLIES 2

Boogiegal
Novice

Did you ever get this fixed, I seem to have the same problem.

Boogiegal
Novice

Did you ever get a fix to this problem, I seem to have the same problem