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Forum Posts

Visible multi factor authentication update

You’ve asked for it and now it’s here…trusted device management at Visible! Check the “trust this device” box on the MFA screen at login to reduce how often you have to sign in with the two-factor authentication on the same device. We also recommend ...

Visible eSIM App Update

Our Visible app has been updated for iOS and Android with new and improved eSIM functionality to make the eSIM to eSIM all self serviceable. Make sure you are up to date on the latest version. For a step by step on how to complete the process see our...

app update 1_1 Community Banner.jpg

Upgrade Network

Hello I am visible customer and upgraded my sim and network as per your instruction. Same needs be updated for my wife too, but she is out of country and not able to login into her as while 2 factor authentication she is not receiving security code.N...

Loss of Signal and Slow Data Speeds

I decided to go with Visible since they are on Verizon. I am in the Hampton Roads area and we have Verizon towers everywhere. I purchased a new Samsung 5G phone from Visible. I was having problems with dropped calls, SMS messaging not working and sig...

KenR by Novice
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Receiving error message when sending text

With every text I send I receive the error message "currently unable to send your message. Message will be sent when network is available " howecet the message is sent. It doesn't matter if this is a new conversation or a reply to an ongoing conversa...

KarlaW by Novice
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