Re: coverage in Slade, Kentucky area - Visible Community

coverage in Slade, Kentucky area

rezarf1
Novice

been using visible without issue in Dayton, Ohio area.

Recently travelled to Slade, Kentucky.

No service at all. Nothing....no hint of any connection.

I want a refund.

All the coverage maps show 4G LTE in that area.

I wish it were so. The maps are false, or please explain why my phone did not recieve any signal.

5 REPLIES 5

GreenSub
Superuser
Superuser

Are you on the older $25 cloud based plan or the new $30 / $45 plan.

With the newer plans ”Members can access a premium network experience including extended coverage areas and new roaming capabilities, meaning there will be more places where you’ll have network access. ”

https://www.visible.com/help/visible-evolution-faqs

yes, I am on older plan.

I think you need the newer plans for domestic roaming. Not bad for just $5 more . Good luck. 

I think the newer plan does not include domestic roaming, you only get better access to the Verizon network 

GreenSub
Superuser
Superuser

FWIW, this is the Verizon domestic roaming FAQ. I think we get this service with the $30/$45 plan

https://www.verizon.com/support/domestic-roaming-faqs/

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