I have bought a phone from visible and created an account in visible for myself. I know that I have to create a new account for my wife with her email address, but visible won't give me that option even though I have signed out of the account I created for myself. Again, I have signed out of my account, but now I don't have the option to sign my wife us with her email and info. Please help! It is getting frustrating. Thank you!
I'm having a similar problem. I already created 2 accounts but can no longer login to the second account. The information is correct but Visible doesn't send a link to update a password. When I try to create another account, it doesn't give me that option. I try to avoid contacting Visible Customer Service because they trained me not to. Its ridiculous the way their, and others, customer service is setup.