Visible

Trying to upgrade my 50% paid Galaxy S23 with 256 MB phone to an S24. Only option available is 128GB I want 256. Payment option only gives me 36 months payment option I want 24. How to I get this resolved?

It is impossible for me to access my bank account as I am not receiving the text message verification on my Visible phone. I find this situation ridiculous. I am curious if Verizon customers are also facing the same problem. Restarting the phone as s...