Had the same issue on 2 phones. Contact the support chat, they need to
do an update to your account. Wait time was 90+ minutes, but the fix
takes about 3 minutes. This doesn't look like a user-fixable issue.
Get on the Visible chat and they'll reset something on your account. The
wait is 90+ minutes, but the fix takes about 3. It's a pain, but at
least in this case, the fix doesn't look like anything a user can
resolve on their own.