Hello, I was having the same issues. After waiting 2 hours I told tech
support you need to reset my esim. He did that and cycled my phone and
it worked. I hope that helps! You just need to be firm and tell them to
do it
Hello, I was having the same issues. After waiting 2 hours I told tech
support you need to reset my esim. He did that and cycled my phone and
it worked. I hope that helps! You just need to be firm and tell them to
do it.