Visible

Bought flip 5 from samsung which is unlocked and was going to be a new customer for visible not but trying the imel number but it did not work and saw the list the compatible android phone but it was not on the list. I talked to the customer service ...

bought a samsung flip 5 from samsung which is unlocked and trying to get a new service and know is it available for all mobile services is visible going to update the compatibility for Samsung flip 5? or is the phone wrong?