Sounds like they are blame shifting again. Visible has the worst
customer service. Take your phone into an AT&T store along with the port
out PIN and walk out happy. It will cost a little more each month but
you’ll be happy. And you’ll be on a premiu...
Did you ever get up and running? Chat was totally non responsive for me.
I switched to ATT. I’ve had enough with these offshoot carriers. You get
what you pay for and I need a store to walk into and someone to talk
with on the phone when problems occ...