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I'm trying to get some instructions for subscribing. I already wasted over an houron this ridiculous chat service that keeps shutting down on me...and I've never chatted with ANYONE yet.How do I start an actual chat ?Is there a number to call as a la...

Trying to get instructions for subscribing. The web site opens, then page goes blank. Tried clearing cache & restarting several times -no luck.I have a brand new compatible unactivated phone ready to go.After all the hassle getting info, I'm already ...